Professional Services

DTS is focusing on providing a set of unique services including:
  • Prepare chart of account and cost centers guide.
  • Qualify MIDB project business team for performing UAT.
  • Develop automatic reconciliation programs and reports for migrated data.
  • Review and endorse business and technical requirements documents.
  • Training services.

RFPs preparation, tenders’ management and vendors’ selection

  • Study IT environment and deliver recommendation for modernization strategy and execution road map.
  • Define business and technical requirements.
  • Manage related tenders, deliver evaluation matrices and select the proper vendors in view of the approved budgets.
  • Technical review for vendors’ contracts.
  • Manage and Supervise technology transformation programs including applications implementation and building IT infrastructure environment.

Checking all vendors’ deliverables against signed contracts.

Business and Technical requirements Reviews

The analysis stage at the beginning of the project is considered the corner stone for all the subsequent stages.

Here, DTS consultants shall attend – with the client’s teams – all the workshops that will be held by the different vendors, they will review and endorse the following documents:

  • Business requirements documents accomplished upon the client’s rules and procedures.
  • Technical system architecture documents and required infrastructure for the systems.

The deliverables of this activity are as follows:

  • Final business requirement document endorsed by DTS and the partner’s business team.
  • DTS recommendation about the GAP Analysis report (Must have – nice to have).

Technical architecture document and infrastructure requirements endorsed by DTS and partners’ technical team.

Preparing chart of Account & Cost Centers guide

Having the proper chart of account & cost centers is one of the major success factors for the business and technology transformations programs, DTS experts perform the required studies to come up with the recommended chart of account & cost centers guide that complies with our clients’ requirements.

 The deliverables of this activity include:

  • Evaluation report for the current situation.
  • Recommended chart of Account.
  • Recommended cost centers guide

Quality Control Services

One of the important factors for the success of any project, is ensuring the products’ quality.

DTS is playing an important role to qualify business teams to properly test the systems, and perform all needed quality and validation activities. DTS offers all services that are related to supervise the whole testing process and issue the status reports for all testing stages.

The deliverables of this activity are as follows:

    • Test strategy and acceptance criteria.
    • Quality control/ testing plan.
    • Business teams UAT training plan on preparing test cases and test scenarios.
    • Issue the regular testing reports.
    • Issue the final test report.
    • Issue system functionality Readiness to go live report.

Data Reconciliation

Data migration is the largest challenge is software and banking solutions projects. The decision to go live is completely dependent on the complete matching of data between the current systems and the new ones. In this regard, DTS experts are ensuring the development of an integrated system to handle automatic data reconciliation and issue a full set of statistical and analytical reports to assure the matching of data between the current and new systems. This will facilitate the responsible committees’ mission to review the migrated data, sign off for data accuracy, and going live approval.

The deliverables of this activity are as follows:

  • Data migration acceptance criteria.
  • Automatic reconciliation programs and reports.
  • Final reconciliation report.

Business and Technical requirements Reviews

The analysis stage at the beginning of the project is considered the corner stone for all the subsequent stages.

Here, DTS consultants shall attend – with MIDB teams – all the workshops that will be held by the different vendors, they will review and endorse – with MIDB team – the following documents:

  • Business requirements documents as per MIDB rules and procedures.
  • Technical System architecture documents and required infrastructure for the systems.
The deliverables of this activity are as follows:
  • Final business requirement document endorsed by DTS and the partner’s business team.
  • DTS recommendation about the GAP Analysis report (Must have – nice to have).
  • Technical architecture document and infrastructure requirements endorsed by DTS and partners’ technical team.

Training Services

The end user training to qualify systems’ uses is one of the most important stages in the project. In this direction, DTS expert shall study the training requirements for the whole departments and sections. The expert shall develop a training plan in coordination with client’s training department ensuring not affecting the daily operations of the bank.

The deliverables of this activity are as follows:

  • Training strategy.
  • Detailed training plan.
  • Supervising client’s teams to develop the training material
  • Supervising the training program execution.